Community Guidelines

Authenticity & prohibited items

• No counterfeit, replica, or trademark-infringing items.
• No stolen goods.
• No illegal items (including drugs or controlled substances).
• No weapons, ammunition, or weapon accessories.
• No adult/explicit content or services.
• No hate content, extremist material, or violent threats.

Accurate listings

• Photos must match the item being sold.
• Disclose flaws clearly (stains, tears, missing pieces).
• Price and currency should be clear.
• No misleading titles, keywords, or fake brand claims.

Respectful communication

• No harassment, bullying, hate speech, or threats.
• Keep messages polite and focused on the transaction.
• Do not share other users' personal information without consent.

Spam, scams, and platform abuse

• No spam listings, repeated reposts, or fake inventory.
• No phishing attempts or requests for sensitive information.
• No links intended to scam users or redirect them to suspicious websites.
• Do not impersonate others or create accounts to evade bans.

Reporting process

If you see a listing or behavior that violates our rules, please use the in-app report feature. Our team will review reports and may request additional details.

• We review reports as quickly as we can.
• We may remove listings, limit visibility, or restrict accounts.
• We may contact you for more information.

Consequences

• Warnings for minor/first-time issues.
• Listing removal for policy violations.
• Account suspension or permanent ban for serious/repeated abuse.

Appeals

If you believe a moderation decision was made in error, you can appeal by emailing hello@ojaaso.co.uk with the subject line "Appeal" and include relevant details.